Home > Cookie Policy

Cookie Policy

Learn about how Solvemate uses cookies and web storage to deliver a secure and smooth platform experience.

Terms & Conditions Privacy Policy Refund & Cancellation Cookie Policy
Cookie Topics
● Last Updated: October 2026

Solvemate Cookie Policy

This document details how we use cookies, session storage, and similar technologies on the Solvemate web application.

1. What Are Cookies?

Cookies are small text files that websites store on your computer, smartphone, or tablet when you browse web pages. They serve essential technical functions, such as remembering your logged-in state, safeguarding against malicious cross-site attacks, and keeping your session active during consultations.

2. Why We Use Cookies

Solvemate uses cookies primarily to:

  • Keep you safely logged into your user or listener dashboard.
  • Verify CSRF (Cross-Site Request Forgery) security tokens to prevent unauthorized form submissions.
  • Maintain wallet recharge session state when checking out via Razorpay.
  • Remember your preferences, such as selected search filters, language settings, and dismissed notices.

The table below summarizes the cookies utilized across Solvemate:

Cookie Identifier Category Purpose & Lifespan
laravel_session Strictly Necessary Identifies your current authenticated user session so you stay logged in. Expires when the session ends or browser closes.
XSRF-TOKEN Security Protects your account against CSRF attacks by ensuring form requests originate from your authenticated browser.
remember_web_* Functionality Enables the "Remember Me" feature on login, keeping you logged in across browser sessions if selected. (30 days).
razorpay_* Payment Security Set by the Razorpay payment modal during wallet top-ups to process secure UPI, card, or net-banking transactions and detect fraud.

4. Third-Party Integrations

Some cookies are placed by trusted third-party services that appear on our site:

  • Razorpay: Operates during wallet recharge checkouts to authenticate payments and protect against banking fraud.
  • Google Identity Services: Set when utilizing Google Single Sign-On (OAuth) to verify your Google identity safely.

5. How to Manage & Disable Cookies

You have the right to accept or decline cookies. Most internet browsers automatically accept cookies by default, but you can easily modify your browser settings to reject cookies or notify you whenever a cookie is offered:

Impact of Disabling Cookies

Please note that if you choose to block strictly necessary cookies (`laravel_session`, `XSRF-TOKEN`), you will not be able to log into your Solvemate account, book consultations, or recharge your coin wallet.

6. Updates & Contact

We may update this Cookie Policy occasionally to reflect technical changes or legal regulations. We encourage you to review this page periodically.

For any cookie-related inquiries, contact our tech support team at info@solvemate.com.